Shipping Policy
At Bumi Move, we take great care in ensuring your order arrives safely, promptly, and with love. Below you’ll find all the details about our shipping process within the United Kingdom.
Processing Time
All orders are processed within 1 business day (Monday-Friday, excluding public holidays). Orders placed after 2:00 PM will be processed on the next working day.
You’ll receive a confirmation email once your order has been dispatched, along with tracking details so you can follow your parcel’s journey.
Delivery Services
We currently ship all UK orders using the following trusted couriers:
• Royal Mail - for parcels under 2kg
• DPD - for parcels over 2kg
Both services operate on a 2-working-day delivery schedule. Please note that delivery times are estimates and may vary slightly during peak periods or due to unforeseen courier delays.
Delivery Charges
Shipping costs are calculated at checkout and are based on your order’s total weight and delivery address.
We aim to offer fair and transparent rates that reflect the true cost of safe, reliable delivery.
Order Cut-Off Time
To qualify for dispatch the same day, please place your order before 2:00 PM (UK time). Orders placed after this time will be dispatched the following business day.
Tracking Your Order
Once dispatched, you’ll receive an email containing your tracking number and a direct link to the courier’s tracking portal.
If your parcel hasn’t arrived within 3 working days of dispatch, please contact us at hello@bumimove.com, and we’ll be happy to assist.
Delivery Address
Please ensure your shipping details are entered correctly at checkout. We cannot take responsibility for orders delivered to an incorrect address provided by the customer.
Delays or Issues
While we do everything possible to ensure your order arrives on time, delays can occasionally occur due to courier or weather disruptions. If there’s a significant delay, we’ll notify you promptly via email.
International Shipping
We currently ship within the United Kingdom only. Stay tuned - international shipping will be coming soon!